Shipping policy

Shipping Policy

When can I expect to receive my shipment?
All orders are shipped from our warehouse within 5 business days of order placement. Delivery takes between 10 and 20 business days after the shipping date, depending on carrier availability and location. We apologize that there may be delays in delivery if the shipment requires customs clearance or inspection, or if transportation is delayed by the carrier.

How can I track my order?

A tracking number will be provided in your shipping confirmation email. You can use this number to track your order at www.17track.net.

What are your shipping fees?

We have a flat shipping rate of $5.99 USD for all destinations worldwide.

Which countries do you ship to?

Currently, we ship worldwide. However, if your country is not supported by our logistics, we will inform you immediately and make the necessary changes to your order. To learn more about our shipping destinations, please contact us at service@fexora.online.

How can I change my shipping address?

Address changes are only possible until 11:00 PM (PDT, -7 GMT) on the same day the order is placed. You can contact us at service@fexora.online to request such changes.

Can I ship to a different address than my card's billing address?

Yes, this is possible.

How will my order be shipped?
Orders are shipped on regular business days, excluding holidays. Orders placed on Saturday or Sunday will be shipped on the following Monday.

Part of the goods will be shipped directly from our domestic warehouses, while the remainingitems are produced and shipped directly from our ownfactories located in the United StatesCanada.and Australia.